Legal Documents

Terms of Service

Last updated: 27 April 2025 · SEO Intel · seo-intel.co.uk

Please read these Terms of Service carefully before using SEO Intel. By accessing or using our service, you agree to be bound by these terms.

1. About SEO Intel

SEO Intel is a digital research platform operated as a sole trader business trading as SEO Intel, based in the United Kingdom. We provide AI-powered SEO research, keyword intelligence, content generation and market analysis tools accessible via our website at seo-intel.co.uk.

Our service is powered by Claude AI, developed by Anthropic, PBC. SEO Intel acts as an intermediary platform and is not affiliated with Anthropic.

2. The Service

SEO Intel provides the following digital services:

The service is provided on a pay-as-you-go credit basis. Users receive 5 free queries per day. Additional queries require the purchase of credit packs.

3. Free Tier

All users receive 5 free AI research queries per day at no cost. Free queries reset at midnight UK time (GMT/BST). Free queries cannot be accumulated, transferred or exchanged for credits.

4. Paid Credits

SEO Intel offers the following prepaid credit packs:

Credits are added to your account instantly upon successful payment confirmation. Credits never expire and have no time limit for use.

All prices are in British Pounds Sterling (GBP) and are inclusive of any applicable taxes.

5. Payment

All payments are processed securely by Stripe, a third-party payment processor. SEO Intel does not store, process or have access to your payment card details. By making a purchase you also agree to Stripe's Terms of Service.

Payments are non-refundable once credits have been used. Unused credits may be refunded at our discretion within 14 days of purchase if you contact us before using any credits from that purchase.

6. Refund Policy

As a digital service, the following refund policy applies:

To request a refund contact us at: hello@seo-intel.co.uk

7. Acceptable Use

You agree to use SEO Intel only for lawful purposes. You must not:

8. AI-Generated Content

SEO Intel uses Claude AI to generate research outputs, keyword strategies and content. Please be aware that:

9. Availability

We aim to provide a reliable service but cannot guarantee 100% uptime. SEO Intel may be unavailable from time to time due to maintenance, updates or circumstances beyond our control. We will not be liable for any losses arising from service interruption.

We reserve the right to modify, suspend or discontinue the service at any time with reasonable notice where possible.

10. Limitation of Liability

To the fullest extent permitted by UK law, SEO Intel shall not be liable for:

Our total liability to you shall not exceed the amount you have paid to us in the 12 months preceding the claim.

11. Intellectual Property

The SEO Intel brand, logo, website design and platform code are the intellectual property of SEO Intel. You may not reproduce or use these without written permission.

Content generated by the AI on your behalf belongs to you. SEO Intel retains no rights over your generated outputs.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms of Service from time to time. We will notify users of significant changes by updating the date at the top of this page. Continued use of the service after changes constitutes acceptance of the new terms.

14. Contact

For any questions about these Terms of Service please contact us:

Privacy Policy

Last updated: 27 April 2025 · SEO Intel · seo-intel.co.uk

SEO Intel is committed to protecting your privacy. This policy explains what data we collect, why we collect it and how we use it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SEO Intel is a digital service operated as a sole trader business trading as SEO Intel, based in the United Kingdom. We are the data controller for personal data collected through seo-intel.co.uk.

Contact: hello@seo-intel.co.uk

2. What Data We Collect

Data you provide directly

Data collected automatically

Data we do NOT collect

3. How We Use Your Data

We use the data we collect to:

4. Google Analytics

We use Google Analytics 4 to understand how visitors use SEO Intel. Google Analytics collects anonymised data including pages visited, time on site, device type and approximate location.

Google Analytics uses cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Google's privacy policy is available at policies.google.com/privacy.

5. Stripe Payments

Payments are processed by Stripe, Inc. When you make a purchase, you are sharing your payment and contact information directly with Stripe under their privacy policy. SEO Intel receives confirmation of payment and the associated credit pack — we do not receive or store your card details.

Stripe's privacy policy: stripe.com/gb/privacy

6. Cloudflare

SEO Intel's API and usage tracking runs on Cloudflare Workers and Cloudflare KV. Cloudflare processes your IP address to route requests and stores your anonymous usage data (query counts and credit balances). Cloudflare's privacy policy: cloudflare.com/privacypolicy

7. Anthropic / Claude AI

Your research queries are sent to Anthropic's Claude AI to generate responses. Anthropic may process query content in accordance with their privacy policy: anthropic.com/privacy. We recommend you do not include personally identifiable information in your research queries.

8. Data Retention

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

To exercise any of these rights contact us at hello@seo-intel.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Cookies

SEO Intel uses the following cookies:

No advertising or marketing cookies are used. You can control cookies through your browser settings.

11. Third Party Links

SEO Intel may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Children

SEO Intel is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.

14. Contact

For any privacy-related questions or to exercise your data rights: